Abacus24-7 is committed to offering one of the best guarantee policies on the internet! We stand behind our products 100%, which is why we offer the following:

30-Day Risk-Free Return Policy:
If for any reason you are not satisfied with your purchase, you are free to return it for an exchange or a full money back refund within 30 days of purchase...no questions asked.

1-Year Refund/Exchange Guarantee:
Our inkjet cartridges are guaranteed against any defects or malfunctions for 1 full year. In the event that your product is defective, and is not working correctly with your printer, you can return it for an even exchange or full money-back refund.

Information Regarding OEM Products:
Name brand cartridges (Brother, Canon, Dell, Epson, HP Lexmark, etc.) are covered by their respective manufacturer's warranties. If you have a defective item, please contact the manufacturer to verify the manufacturers' warranty. We do not accept returns of open OEM cartridges.

Printer Warranty Policy:
It's our guarantee - our compatible inkjet cartridges do not violate your printer warranty. They are 100% guaranteed compatible and by law, your warranty is not voided if 100% compatible cartridges are used in place of OEM cartridges. The following is an excerpt from the text of the Magnuson-Moss Warranty Improvement Act:

MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT
United States Code Annotated
Title 15 Commerce and Trade
Chapter 50 Consumer Product Warranties
15 Section 2032

... (c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection be waived by the commission if:
1) The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
2) the Commission finds that such a waiver is in the public interest.

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